Renovation Awarding and Execution Process
Step 1 – Awarding and Contract
- The process begins with the awarding of the proposal and the signing of the contract.
Step 2 – Pre-Renovation Period
- After the contract is signed, there is a 30-day timeframe for the renovation to begin.
- In urgent cases, the start time may be shorter than 30 days.
- The renovation duration can range from 3 to 10 days, depending on the project's complexity.
- Before starting, the client must:
- Select all materials from the HomeDetail catalog.
- A technician will be sent to take precise measurements for the project.
Step 3 – Renovation Execution
- During the renovation, two-person teams will be present full-time.
- The renovation will be monitored in phases by:
- The responsible sales representative;
- The renovation manager.
Step 4 – Contact During Renovation
- The client’s main point of contact will be the assigned sales representative, who will be available for any questions or updates.
Step 5 – Renovation Delivery and Acceptance
- At the end of the renovation, it will be handed over to the client and accepted upon validation of the acceptance form.